MABS resolves grievances under the AICTE regulations. Applicants and students can raise a grievance about admissions, fees, academics, facilities or conduct; faculty and staff can raise service matters and other concerns.
How to raise a grievance
- Write to the Chairperson at director@mabs.ac.in, giving your name, programme or department, and the details of the grievance.
- The committee acknowledges your grievance and responds within the time set by the regulations.
- If you are not satisfied, you can appeal to AICTE through its online grievance portal.
Student Grievance Redressal Committee (SGRC)
Constituted under the AICTE Regulations, 2019 (F. No. 1-101/PGRC/AICTE/Regulation/2019 dated 7 November 2019). It handles academic grievances and personal issues of students on campus and in the hostel.
| Name | Designation | Appointed as |
|---|---|---|
| Prof. (Dr.) Ravi Kumar Gupta | Director | Chairperson |
| Gp Capt Sanjeev Dargar | Associate Professor | Faculty member |
| Prof. (Dr.) Vandana Sharma | Associate Professor | Faculty member |
| Dr. Geeta Kapur | Assistant Professor | Faculty member |
| Ms. Mahima Mehra | Student, PGDM | Special invitee |
Grievance Redressal Committee for faculty and staff (GRC)
Formed under the AICTE (Redressal of Grievance of Faculty/Staff Member) Regulations, 2021, to give faculty and staff a fair, impartial and consistent way to resolve grievances, including service matters, within the institution. The regulations prevail in case of any conflict.
| Name | Role | Contact |
|---|---|---|
| Prof. (Dr.) Ravi Kumar Gupta, Director | Chairperson | director@mabs.ac.in +91 93556 29130 |
| Mr. Surender Garg | Internal member | surender.garg@mabs.ac.in +91 70119 94944 |
| Dr. Vinay Kumar Saini, HOD, MAIT | External member | Through the Chairperson |
| Nominee of the State Directorate of Technical Education | Nominee | Through the Chairperson |
What the committees aim for
- Every concern is resolved in a fair, impartial and consistent way.
- Grievances are handled quickly and in full confidence.
- Both the person raising the grievance and the respondent are heard and treated equally.
- Good relationships are kept among students, and between students, faculty and staff.
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